/* Experiencia compartida de recepción. La identidad del hotel sigue en su cabecera. */
body:has(.reception-experience){background:radial-gradient(ellipse at 15% 15%,#e1eaff,transparent 50%),radial-gradient(ellipse at 90% 85%,#def2e9,transparent 45%),#f3f5f8;min-height:100dvh}
.chat-preview.reception-experience{--chat-ink:#162640;--chat-accent:#3158e8;--chat-soft:#eaf0ff;max-width:1120px;margin:clamp(16px,5vh,64px) auto;border:1px solid #fff;border-radius:32px;background:#fff;box-shadow:0 30px 90px #20334a14;overflow:hidden;color:var(--chat-ink)}
.chat-preview.reception-experience .reception-header{padding:22px 32px;background:var(--chat-header,#14243a);border:0;min-height:86px;display:flex;flex-wrap:nowrap;gap:16px}
.reception-hotel{display:flex;align-items:center;gap:24px;min-width:0}.reception-hotel>span{font-size:12px;color:#bdccdd;border-left:1px solid #ffffff28;padding-left:24px}.reception-experience .reception-hotel h2{font-size:20px;color:white;letter-spacing:-.5px}.chat-preview.reception-experience header img{width:165px;max-width:100%;height:auto}.chat-preview.reception-experience .reception-status{color:#daf3df;background:#ffffff08;border:1px solid #ffffff20;padding:9px 12px;font-size:11px}.reception-experience .reception-status>span{background:#a4ecc1;box-shadow:0 0 0 4px #a4ecc10f}
.reception-layout{display:grid;grid-template-columns:.94fr 1.06fr;min-height:590px}.reception-discover{background:#f7f9fc;padding:35px 30px;border-right:1px solid #e9edf3;position:relative}.chat-preview.reception-experience .chat-intro{margin:0;padding:0 0 30px;border:0;background:none;gap:12px;min-height:215px;overflow:visible}.chat-preview.reception-experience .chat-intro h1{font-size:clamp(34px,3.8vw,48px);line-height:1.08;letter-spacing:-2.4px;color:var(--chat-ink);font-weight:800}.reception-experience .chat-intro h1>span{color:var(--chat-accent)}.chat-preview.reception-experience .eyebrow{font-size:9px;letter-spacing:1.8px;color:#64758f;margin-bottom:18px}.chat-preview.reception-experience .chat-intro-copy{color:#5b6c83;font-size:13px;line-height:1.75;margin-top:18px}.chat-preview.reception-experience .chat-intro .chat-mascot{flex:0 0 130px;border:0;background:linear-gradient(150deg,#e4edff,#e2f4e9);border-radius:42% 58% 60% 40%;padding:18px 5px 10px;transform:rotate(4deg);box-shadow:none}.chat-preview.reception-experience .chat-mascot img{width:110px;height:125px;transform:rotate(-4deg);filter:drop-shadow(0 8px 10px #273b5815)}.chat-preview.reception-experience .mascot-caption{font-size:9px;color:#34445e;background:#fff;border:0;box-shadow:0 4px 15px #22324c0b;transform:rotate(-4deg);padding:8px 11px}.chat-preview.reception-experience .mascot-spark{color:var(--chat-accent,#3158e8);top:-5px;right:2px}
.discover-heading{display:flex;justify-content:space-between;font-size:12px;font-weight:600;color:#56677e;margin:6px 0 13px}.discover-heading>span:last-child{font-size:20px;color:#8d9ab0}.chat-preview.reception-experience .quick-questions{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;margin:0}.chat-preview.reception-experience .quick-questions button{position:relative;display:flex;flex-direction:column;align-items:flex-start;justify-content:center;gap:12px;min-height:111px;border:1px solid #e1e8f1;border-radius:20px;padding:16px;background:#fff;color:#223553;font-size:13px;text-align:left;box-shadow:0 3px 8px #25385303}.chat-preview.reception-experience .quick-questions button:nth-child(2){background:#eef1ff;border-color:#e2e7fa}.chat-preview.reception-experience .quick-questions button:nth-child(3){background:#edf7ee;border-color:#deecdf}.chat-preview.reception-experience .quick-questions button:nth-child(4){background:#fff4df;border-color:#f3e6cd}.chat-preview.reception-experience .quick-questions .icon{color:var(--chat-accent,#3158e8);width:21px;height:21px}.chat-preview.reception-experience .quick-questions small{font-size:10px;color:#62718a;opacity:1;line-height:1.5;font-weight:400;margin-top:4px}.tile-symbol{font-size:23px;line-height:1;color:#4b6f53}.chat-preview.reception-experience .quick-questions .tile-arrow{position:absolute;top:15px;right:16px;font-size:18px;color:#7b89a0}.chat-preview.reception-experience .quick-questions button:hover{transform:translateY(-3px);border-color:#a9bdf5;box-shadow:0 9px 20px #203d7210}.reception-experience button:disabled{opacity:.55;cursor:wait}.reception-contact{width:100%;display:flex;align-items:center;gap:12px;text-align:left;margin-top:22px;padding:14px 0;background:none;border:0;color:#65748a;font-size:11px}.reception-contact .icon{width:23px;height:23px;color:#647590;flex-shrink:0}.reception-contact strong{display:block;color:#273e62;font-size:12px;margin-top:5px;font-weight:600}.reception-contact:hover strong{color:var(--chat-accent,#3158e8)}
.chat-preview.reception-experience .reception-conversation{padding:0;display:flex;flex-direction:column;min-width:0;background:#fff}.chat-preview.reception-experience .chat-tools{margin:0;padding:25px 26px;border-bottom:1px solid #edf0f5;gap:12px}.conversation-title{display:flex;align-items:center;gap:11px;min-width:0}.assistant-dot{display:grid;place-items:center;width:39px;height:39px;border-radius:14px;background:var(--chat-soft,#eaf0ff);color:var(--chat-accent,#3158e8);font-size:21px;flex-shrink:0}.conversation-title h2{font-size:16px;color:#20334e;letter-spacing:-.4px}.conversation-title p{font-size:10px;color:#748298;margin:4px 0 0}.chat-preview.reception-experience .chat-language{margin:0;color:#5e6e84;font-size:11px}.chat-preview.reception-experience .chat-language select{margin:0;min-height:40px;width:auto;max-width:105px;padding:8px 10px;border:1px solid #e3e8f0;border-radius:12px;background:#fff;font-size:12px;color:#344760}
.chat-preview.reception-experience #chat-messages{flex:1;max-height:440px;min-height:285px;overflow-y:auto;padding:22px 28px;scrollbar-color:#cbd5e7 transparent;scroll-padding:16px;scroll-behavior:smooth}.conversation-day{text-align:center;font-size:9px;font-weight:600;letter-spacing:1.4px;color:#8090a6;margin:4px 0 20px}.chat-preview.reception-experience .chat-bubble{width:fit-content;max-width:92%;background:#f4f7fb;border:1px solid #e8eef6;color:#1e293b;border-radius:20px 20px 20px 6px;padding:15px 19px;font-size:14.5px;line-height:1.68;margin:12px 0;overflow-wrap:anywhere;white-space:pre-line;box-shadow:0 2px 6px #1e293b08;animation:bubbleIn .25s ease-out forwards}.chat-preview.reception-experience .chat-greeting:before{content:var(--assistant-label,'TU ASISTENTE ✦');display:block;font-size:9px;letter-spacing:1.2px;color:var(--chat-accent,#3158e8);margin-bottom:6px;font-weight:700}.chat-preview.reception-experience .chat-bubble.user{margin-left:auto;background:linear-gradient(145deg,var(--chat-accent,#3158e8),#2242c7);color:#fff;border:0;border-radius:20px 20px 6px 20px;box-shadow:0 6px 18px #3158e826}.chat-preview.reception-experience .chat-sources{font-size:10px;color:#667b98;border-color:#dbe3ee;white-space:normal}.reception-experience .chat-thinking{font-size:13px;color:#5a6b82;display:flex;align-items:center;gap:8px;padding:12px 18px;font-style:italic}.reception-experience .research-status{color:#687992}
.chat-preview.reception-experience .chat-bubble strong{color:#0f172a;font-weight:700}.chat-preview.reception-experience .chat-bubble.user strong{color:#fff}
@keyframes bubbleIn{from{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}
.reception-composer{margin-top:auto;padding:14px 26px 22px;background:#fff;border-top:1px solid #f1f4f9}.chat-preview.reception-experience .chat-input{margin:0;padding:6px 8px;border:1.5px solid #dce4ef;border-radius:24px;background:#f8fafc;box-shadow:0 4px 20px #20375306;gap:6px;transition:border-color .2s,background .2s,box-shadow .2s}.chat-preview.reception-experience .chat-input:focus-within{border-color:var(--chat-accent,#3158e8);background:#fff;box-shadow:0 6px 24px #3158e818}.chat-preview.reception-experience .chat-input input{font-size:15px;border:0;background:transparent;padding:12px 14px;margin:0;min-width:0;color:#1e293b;box-shadow:none}.reception-experience .chat-input input::placeholder{color:#8896ab;font-size:13.5px}.chat-preview.reception-experience .chat-input button{background:var(--chat-accent,#3158e8);color:#fff;border-radius:50%;width:42px;height:42px;padding:10px;margin:0;display:grid;place-items:center;transition:transform .15s,background .2s}.chat-preview.reception-experience .chat-input button:hover{background:#2244ca;transform:scale(1.05)}.chat-preview.reception-experience .chat-input button:active{transform:scale(.95)}.chat-preview.reception-experience .chat-disclaimer{font-size:9.5px;color:#78869a;text-align:center;margin:12px 0 0;line-height:1.6}.reception-experience .form-error:empty{display:none}.chat-preview.reception-experience footer{background:#f9fafc;border-top:1px solid #e9edf3;padding:14px;color:#7c899d;font-size:10px;letter-spacing:.2px;text-align:center}.reception-experience footer>span{margin:0 8px;color:var(--chat-accent,#3158e8)}.reception-experience :is(button,input,select,a):focus-visible{outline:3px solid #91afff;outline-offset:3px}

@media(max-width:900px){.chat-preview.reception-experience{margin:18px;max-width:none}.reception-layout{grid-template-columns:.95fr 1.05fr}.reception-discover{padding:26px 22px}.chat-preview.reception-experience .chat-intro{gap:7px}.chat-preview.reception-experience .chat-intro .chat-mascot{flex-basis:90px}.chat-preview.reception-experience .chat-mascot img{width:80px;height:98px}.chat-preview.reception-experience .chat-intro h1{font-size:36px}.reception-hotel>span{display:none}}
@media(max-width:650px){.chat-preview.reception-experience{margin:10px;border-radius:24px}.chat-preview.reception-experience .reception-header{padding:18px 20px;min-height:72px}.chat-preview.reception-experience header img{width:135px}.reception-experience .reception-hotel h2{font-size:17px}.chat-preview.reception-experience .reception-status{font-size:9px;padding:8px 10px}.reception-layout{display:flex;flex-direction:column;min-height:0}.reception-discover{padding:23px 20px 12px;border:0}.chat-preview.reception-experience .chat-intro{min-height:0;padding:0 0 20px;gap:12px}.chat-preview.reception-experience .chat-intro h1{font-size:34px;letter-spacing:-1.7px}.chat-preview.reception-experience .eyebrow{font-size:8px;margin-bottom:12px}.chat-preview.reception-experience .chat-intro-copy{font-size:11px;margin-top:12px}.chat-preview.reception-experience .chat-intro .chat-mascot{flex-basis:100px}.chat-preview.reception-experience .mascot-caption{font-size:8px}.discover-heading{font-size:11px;margin:0 0 10px}.chat-preview.reception-experience .quick-questions{gap:8px}.chat-preview.reception-experience .quick-questions button{flex-direction:row;align-items:center;justify-content:flex-start;min-height:66px;border-radius:15px;gap:9px;padding:12px;font-size:11px}.chat-preview.reception-experience .quick-questions small{font-size:9px;margin-top:2px}.chat-preview.reception-experience .quick-questions .icon{width:18px;height:18px}.chat-preview.reception-experience .quick-questions .tile-arrow{display:none}.tile-symbol{font-size:20px}.reception-contact{margin-top:8px;padding:10px 0;font-size:10px}.reception-contact strong{font-size:11px;margin-top:3px}.chat-preview.reception-experience .chat-tools{padding:16px 20px;border-top:1px solid #e7edf5}.chat-preview.reception-experience #chat-messages{min-height:140px;max-height:45dvh;padding:16px 20px}.conversation-day{margin:0 0 16px}.chat-preview.reception-experience .chat-bubble{font-size:13px;padding:14px 16px;max-width:96%}.reception-composer{padding:6px 16px 16px}.chat-preview.reception-experience footer{padding:12px;font-size:9px}.reception-experience.is-chatting .chat-intro{display:none}.reception-experience.is-chatting .discover-heading{display:none}.reception-experience.is-chatting .reception-discover{padding-top:14px}.reception-experience.is-chatting #chat-messages{min-height:220px}}
body.embedded:has(.reception-experience){background:#fff}.embedded .chat-preview.reception-experience{margin:0;border:0;border-radius:0;box-shadow:none;max-width:none}.embedded .reception-experience .reception-header{display:none}.embedded .reception-layout{display:flex;flex-direction:column}.embedded .reception-discover{padding:18px 18px 8px;border:0}.embedded .chat-preview.reception-experience .chat-intro{padding-bottom:15px;min-height:0}.embedded .chat-preview.reception-experience .chat-intro h1{font-size:29px}.embedded .chat-preview.reception-experience .chat-tools{padding:14px 18px}.embedded .chat-preview.reception-experience #chat-messages{min-height:120px;max-height:38dvh}.embedded .reception-experience.is-chatting .chat-intro,.embedded .reception-experience.is-chatting .discover-heading{display:none}.embedded .reception-experience footer{display:none}
@media(prefers-reduced-motion:reduce){.reception-experience *{animation:none!important;transition:none!important;scroll-behavior:auto!important}}
.proactive-suggestions{padding:5px 26px 12px;display:flex;gap:7px;flex-wrap:wrap;align-items:center}.proactive-suggestions>span{width:100%;font-size:10px;color:#74839b;margin-bottom:4px}.proactive-suggestions button{padding:9px 12px;min-height:36px;border:1px solid #dfe6f3;background:var(--chat-soft,#eaf0ff);color:#354969;font-size:11px;border-radius:30px}.photo-reply figure{margin:14px 0 0}.photo-reply img{width:100%;max-height:230px;object-fit:cover;border-radius:14px;display:block}.photo-reply figcaption{font-size:10px;color:#6b7e99;margin-top:7px;white-space:normal}.brand-preview{display:flex;flex-wrap:wrap;gap:12px;margin:16px 0}.brand-sample{width:100%;display:flex;align-items:center;gap:16px;padding:20px;border-radius:15px;color:white;font-size:12px}.brand-sample img{max-width:140px;max-height:60px;object-fit:contain;background:#ffffff0a}.brand-chip{padding:12px 17px;border-radius:12px;color:white;font-size:11px}.guest-gallery-settings{margin-top:22px}.guest-gallery-settings form{padding:0 25px 25px}.guest-gallery-settings .hint{margin:14px 0;line-height:1.7}.guest-gallery-settings textarea{font-size:12px}@media(max-width:650px){.proactive-suggestions{padding:5px 20px 12px}.proactive-suggestions button{font-size:10px}.guest-gallery-settings form{padding:0 20px 20px}}
.guest-access{padding:28px;display:grid;grid-template-columns:1fr 180px;gap:26px;margin:22px 0;align-items:center}.guest-access h2{font-size:23px;margin:12px 0}.guest-access p{font-size:12px;line-height:1.8;color:#69778f}.guest-access code{display:block;padding:12px;background:#f4f6fb;border-radius:12px;margin:16px 0;overflow-wrap:anywhere;font-size:12px}.guest-access img{border-radius:16px;width:180px;height:180px;object-fit:contain;background:white}.guest-access summary{font-size:12px;cursor:pointer;margin-top:10px}.guest-access [hidden]{display:none!important}@media(max-width:650px){.guest-access{grid-template-columns:1fr;padding:22px}.guest-access img{grid-row:1;justify-self:center}}
.event-recommendation>small,.proactive-reply>small{display:block;font-size:9px;color:#6b7e99;white-space:normal;line-height:1.7}.event-recommendation>strong{display:block;margin:10px 0;font-size:15px}.event-recommendation>p,.proactive-reply>p{margin:8px 0}.event-recommendation>img{width:100%;border-radius:13px;margin:12px 0;display:block}.proactive-reply>a{display:block;font-size:11px;color:#3158e8;text-decoration:underline;margin:8px 0;white-space:normal}
.chat-preview.reception-experience .chat-greeting:before{content:var(--assistant-label,'TU ASISTENTE ✦')}.reception-experience .language-flags{display:flex;align-items:center;gap:5px;flex-wrap:nowrap}.reception-experience .language-flags button{display:grid;place-items:center;width:38px;height:38px;min-width:38px;padding:0;background:#fff;border:1px solid #e3e8f0;border-radius:12px;font-size:20px;line-height:1;cursor:pointer}.reception-experience .language-flags button[aria-pressed=true]{background:var(--chat-soft,#eaf0ff);border-color:var(--chat-accent,#3158e8);box-shadow:0 0 0 1px var(--chat-accent,#3158e8)}.reception-experience .language-flags button:hover{background:#eef3fa}@media(max-width:400px){.reception-experience .language-flags button{width:34px;height:36px;min-width:34px;font-size:19px}.conversation-title p{font-size:9px}}
.reception-experience .language-flags button img{display:block;width:26px;height:18px;border-radius:3px;object-fit:cover;box-shadow:0 0 0 1px #16243a16}
.stay-form>p{font-size:12px;line-height:1.7}.stay-form>div{display:flex;gap:12px;margin:14px 0}.stay-form label{flex:1;min-width:0;color:#4c607c;font-size:11px}.stay-form input{font-size:14px;padding:9px;min-width:0;width:100%;box-sizing:border-box}.stay-form>button{min-height:42px;border:0;border-radius:12px;background:var(--chat-accent,#3158e8);color:#fff;padding:11px 15px;font-size:11px}